TERMS & CONDITIONS

​* Deposit
After you have received a quote from me, I require a 25% deposit aswell as a follow up email/message confirming payment has been made, in order for me to secure your booking. The deposit is ​​non-refundable as there may have been potential loss of income if I have turned down jobs due to your booking being confirmed. The balance is due no later than 2 business days before the booking via bank deposit. Please note once you have paid your deposit and your booking is confirmed this means that you are agreeing to the terms and conditions.


* Payment 

Full amount is payable to Seborah no later than 2 business days (Monday – Friday) before the appointment. 

No cash payments accepted. Payment must be made to the following account:

S E HANIPALE

12-3481-0022270-00
Ref: your name 


* Pricing
Pricing is subject to change. If you have already paid your deposit then you retain the rates quoted at the time of booking.

* Event cancellation
If the client cancels an appointment within 2 working days of their booking a 50% cancellation fee is payable, if the client cancels on the day, 100% payment is due.

* Wedding cancellation
If a client cancels a wedding within 6 weeks of the booking, 100% is payable, anything before that and after 1 month of deposit being paid then 50% is payable. This is due to wedding bookings being made months in advance so if I have turned down wedding bookings in place of yours, there is loss of income if you decide to cancel. J

* Booking details and amendments
All amendments to bookings can generally be fitted in and I am happy to do my best to work around any changes. However I do need these locked in 2 weeks before the event for the timing of your day.

* Travel
Travel is inclusive for anywhere within Wellington CBD. For bookings beyond the Wellington motorway please enquire for a quote. Please remember to consider this as a return trip. I am more than happy to take on destination weddings, keeping in mind that all expenses will need to be covered.

* Early morning fee
​Should I need to be on location before 8am there will be a fee of $40 per hour.

* Allergies
​​Seborah is not under any circumstances responsible for any allergic reactions to products used. The responsibility is on the client to notify me if you or anyone in your group has particular sensitivity that you are aware of. I will be happy to use your products that you are familiar with.​

* Unforeseen circumstances
In the unlikely event that I am unable to provide makeup/hair services for your booking I will notify you as soon as possible and make every attempt to secure another makeup artist/hair stylist in my place. Any payments made to me beforehand will be refunded in full.

* Refunds
Unfortunately I do not offer refunds for any completed makeup and hair services. I value honest communication so if you would like me to make any changes then please let me know while I am still on location.

* Satisfaction
If you are unsure about anything, please feel free to email or call me. I take pride in delivering the best service in order to make each client feel beautiful and confident with their look. 

 

Wellington, New Zealand

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